Is Text Messaging a Game-changer for Ecommerce?

Last updated: 06-29-2019

Read original article here

Is Text Messaging a Game-changer for Ecommerce?

Mobile devices are ubiquitous. I don't go anywhere without mine, and I bet you have a smartphone with you now. But are you doing everything you can to connect with shoppers on mobile? According to a survey from Quiq, a provider of chat software, 66 percent of consumer-respondents ranked mobile messaging as their preferred channel for contacting a company. I recently spoke with Chris Albro, head of enterprise sales for Quiq.


Read the rest of this article here